Careers at BBSpro Services Inc.

About the Job

The Territory Sales Representative manages a territory of customers predominantly in the restaurant and bar sector and are responsible for the following: growing sales and retaining existing customers by providing exceptional customer service, gaining new sales through new products and new customers, and providing customers training on food safety and sanitation through high quality surveys and audits.

Our employees have an entrepreneurial and results orientated mindset. At BBSPro, providing proactive customer solutions is at the heart of our success. You will ensure that we deliver on our promise of outstanding service.

What you will do:

• Introduce BBSPro’s range of cleaning products to customers; prepare and update corresponding quotes; make recommendations and help to manage appropriate levels of inventory.
• Installs and maintains equipment (primarily dish and glasswasher machines) to ensure operating correctly and optimally including, performing troubleshooting, repair, and preventive maintenance on, dish machines and dispensing equipment.
• Train customers on safe equipment use and proper maintenance procedures.
• Develop and enhance existing relationships with customers while working independently and maintaining your own schedule.
• Respond to customer emergency service requests on weeknights, weekends, and holidays as needed.
• We are looking for candidates who will reside in Calgary, A.B. and who are willing to travel to surrounding areas including but not limited to Red Deer, Lethbridge, Canmore and Banff.
• Perform other functions as necessary.

Knowledge, Skills and Abilities:

• High school diploma or equivalent required.
• Minimum of 2 years of professional experience in a foodservice, hospitality or grocery environment.
• Mechanical ability (plumbing, electrical and/or mechanical experience) and problem solving skills to troubleshoot and repair equipment and dispensing systems
• Previous business to business value-add sales experience
• You are detail oriented, able to work with little direct supervision; well organized, with the ability to prioritize, coordinate and simultaneously maintain multiple projects and effectively follow through on projects.
• Strong critical thinking, questioning, and problem-solving skills.
• Able to work well under pressure and in an environment full of deadlines, providing accurate output.
• Effective verbal and written communications skills.  Ability to communicate at all levels of organization and with a variety of different customers.
• Preference will be given to candidates with a working knowledge of CMA, Moyer Diebel and ADS glass and dishwashers.

Other Requirements:

• Must have a valid driver’s license and acceptable Motor Vehicle Record
• Overtime, occasional weekends as required.
• Must have the flexibility to handle emergency calls at night, during the weekends and on holidays based on customer needs.
• Must be able to sit or stand for extended periods of time; able to bend, stoop and kneel on frequent basis.
• Must be able to lift and carry up to 50lb.

What’s in it For You?

• Receive a company vehicle for business use along with a smart phone and tablet computer
• Benefits after 3 months’ probation
• Complimentary cleaning products for personal use after probation period
• On job training provided
• Be part of a team that is focused on building a National Brand.

Our Technicians serve as the face of BBSPro to customers in the Hospitality, Institutional and Industrial space. As a warewash technician, you support our overall sales efforts by providing preventive maintenance, service and repair on commercial laundry, dish machines and dispensing equipment. Our employees have an entrepreneurial and results orientated mindset. At BBSPro, exceptional customer service is at the heart of our success. You will ensure that we deliver on our promise of outstanding service.

WareWash Installation

• Responsible for the project management and coordination of the respective parties (Internal and External) to ensure successful installation of primarily dish and glass machines and associated ancillary equipment.
• Follow specifications, blueprints, manuals, and schematic drawings for the installation.

Repair and Preventative Maintenance

• Perform troubleshooting, repair, and preventive maintenance on commercial laundry, dish machines and dispensing equipment.
• Assist with the introduction of new products to customers; make recommendations and help to manage appropriate levels of inventory.
• Enhance customer satisfaction by identifying and solving potential issues through suggesting, sampling and providing customer solutions.
• Demonstrate safe equipment use and ensure that equipment is fully operational.
• Train customers on equipment and proper maintenance procedures.
• Respond to customer emergency service requests on weeknights, weekends, and holidays as needed.
• Perform other functions as necessary.

Knowledge, Skills and Abilities:

• High school diploma or equivalent required.
• Demonstrate hands-on technical ability; mechanical, electrical, plumbing troubleshooting and repair on equipment. (Min 2 years mechanical experience)
• A working knowledge of CMA, Moyer Diebel and ADS glass and dishwashers is required.
• Minimum of 2 years of professional experience in a related field with transferrable skills.
• You are detail oriented, able to work with little direct supervision; well organized, with the ability to prioritize, coordinate and simultaneously maintain multiple projects and effectively follow through on projects.
• Strong critical thinking, questioning, and problem-solving skills.
• Able to work well under pressure and in an environment full of deadlines, providing accurate output.
• Effective verbal and written communications skills.  Ability to communicate at all levels of organization and with a variety of different customers.

Other Requirements:

• Must have a valid driver’s license and acceptable Motor Vehicle Record
• Overtime, occasional weekends as required.
• Must have the flexibility to handle emergency calls at night, during the weekends and on holidays based on customer needs.
• Must be able to sit or stand for extended periods of time; able to bend, stoop and kneel on frequent basis.
• Must be able to maneuver 75-450 lb pound machines on a regular basis.
• Company phone with unlimited use
• On job training provided

Location of work:

• On client sites Metro Vancouver, B.C.

Apply by email with a cover letter explaining why you are the best candidate to hr@bbspro.ca

Currently, BBSPro is seeking motivated Service Technician or Beverage Systems Installers to join our team in Coquitlam, BC, working from Monday to Friday. The successful candidates will be working on-site throughout the lower mainland, with regional travel occasionally required for Installers.

The Installer works as a member of the field service technician team to provide full services to our customers. While no two days will be alike in this fast-paced role, your more typical responsibilities will include:

• Carrying out the installation of a long draw beer system that includes all necessary duties, from pulling trunk line to balancing the system upon completion
• Installing short draw beer systems such as through the wall or keg box
• Installing and servicing glycol units
• Ensuring that all installations are managed and completed to the highest possible standards
• Effectively managing all equipment to include care, maintenance, and inventory of assigned equipment and tools

Great tasting beer means that your favourite bar is cleaning the beer lines regularly. As a Service Technician, you’ll be learning the trade of maintaining draft equipment in bars, restaurants, and offices. You will be job shadowing for the first 4 to 8 weeks to become a Service Technician. Your duties include:

• Performing both regular and routine maintenance and repairs on a range of draft beer systems & glasswashers where needed
• Checking and maintaining power decks/cooling units, inspecting pump and motor conditions, and thermostat operations
• Participating in the rotating After Hours service roster and performing after-hour service calls
• Working with CO2, N2, Beer Gas, and air compressor systems requiring maintenance, repairs, and performing leak tests
• Being responsible for keeping clear records of the work completed

More About You

In order to qualify for the Installer role, at least two years of previous carpentry, HVAC, plumbing, pipefitting, or construction experience is highly preferred.

In order to qualify for the Service Technician role, you will need basic knowledge of hand tools, and training will be provided on the job.

A valid driver’s license is required for either roles. 

As our ideal candidate, you will join us with exceptional communication skills to liaise with a variety of stakeholders on every job. You are self-motivated, with exceptional problem-solving, teamwork, and time management skills. You can work with a high degree of autonomy, with strong technical skills in order to provide the best, professional experience for our customers.

Above all, your strong interpersonal skills will combine with your impeccable accuracy and high attention to detail to ensure your success in this role. If you are a critical thinker and looking to advance your career with a rapidly growing organization, we want to hear from you.

About the Benefits

For your hard work and dedication, you will receive a competitive salary to start, based on skills and experience, and a package that includes:

• Group health, life/disability insurance, and dental benefits after probation
• Early hours for great work-life balance, and occasional on-call rotations (with additional compensation!)
• Vehicle allowance or km reimbursement, or supplied vehicle
• On-the-job training provided
• Company cell phone
• Free cleaning products for personal use after probation
• Opportunities for bonus pay with occasional on-call rotation or overtime
• Opportunities for professional growth, training, and development
• Team bonding events, ping-pong tournaments, socials, and milestone celebrations!

If you are looking for an exciting new challenge and the opportunity to grow your skills and experience, apply  to join us today!

Apply by email with a cover letter explaining why you are the best candidate to hr@bbspro.ca

The Territory Sales Representative manages a territory of customers predominantly in the hospitality sector and are responsible for the following: growing sales and retaining existing customers by providing exceptional customer service, gaining new sales through new products and new customers, and providing customers training on food safety and sanitation through high quality surveys and audits.

Our employees have an entrepreneurial and results orientated mindset. At BBSPro, providing proactive customer solutions is at the heart of our success. You will ensure that we deliver on our promise of outstanding service.

Terms of Employment: Permanent, full-time (40 hours per week)

Language of Work: English

Location: Metro Toronto

Wage: CAD$ 65,000 annually + Commission

Benefits: Extended Medical after Probation

Role Responsibilities – all parts of your busy day:

• Become knowledgeable about our business and the industry. Embrace learning, change, and growth.
• Identify and solicit potential clients in addition to maintaining and growing sales relationships with existing clients.
• Assess clients’ needs, recommend, and assist in the selection of appropriate goods or services.
• Stay current in the industry and research new products to introduce to our customers; prepare and update corresponding quotes; make recommendations and help to manage appropriate levels of inventory.
• Estimate costs of installing and maintaining equipment and offered services.
• Prepare sales presentations, proposals, or other materials to demonstrate benefits of our services.
• Administer sales contracts and customer records.
• Establish and cultivate key customer relationships where appropriate/necessary so that we have a clear path to solve problems quickly, as defined by the customer, and grow the base business with a high level of customer satisfaction and retention.
• Competently be able to perform troubleshooting, repair, and preventive maintenance on commercial laundry, dish machines and dispensing equipment.
• Develop sales presentations, proposals, or other materials to illustrate benefits from use of goods or services.
• Estimate costs of installing and maintaining equipment or service.
• Prepare and administer sales contracts and maintain customer records.
• Assess market conditions and competitors’ activities to develop awareness of emerging markets and trends.
• Demonstrate safe equipment use and ensure that equipment is fully operational and optimized.
• Ensure our customers and other technicians are properly trained on equipment and maintenance procedures.
• Ensure documentation such as, timesheets and work orders, are completed properly and are returned to the office before deadlines.
• Collaborate with other departments within the organization to be successful in this role. This may require other functions and responsibilities to guarantee exceptional service for our customers.

Knowledge, Skills and Abilities:

• The ideal candidate will have a background working with commercial laundry equipment with a competency working with dish machines, hand tools, electrical systems and plumbing.
• Bachelor’s degree in electrical or mechanical engineering or in another discipline related OR trades training AND 3-5 years work experience in a Technical Sales occupation.

• A willingness to be hands-on technically and driven to share knowledge with teammates.
• Experience troubleshooting and repairing equipment and machines. (Min 5 years mechanical experience)
• Proficiency and the ability to read schematic drawings for efficient repair diagnostics
• A working knowledge of Laundry Systems, and/ or CMA, Moyer Diebel and ADS glass and dishwashers is an asset
• Understand all regulatory and safety requirements in the areas that affect operations of our mechanical warewash and on-premises laundry program.
• Proficient using laptop and tablet technology including but not limited to Microsoft suite of products – specifically Word, Excel, PowerPoint. Knowledge using mechanical warewash and on-premises laundry program controllers/programing.
• Previous professional experience in a foodservice, hospitality or grocery environment is an asset
• Previous experience implementing and training teams on standard operating procedures is required. Proven ability to develop a team for providing exceptional customer service.
• Managing and operating withing our company policies and procedures.
• You are detail oriented, able to work with little direct supervision; well organized, with the ability to prioritize, coordinate and simultaneously maintain multiple projects and effectively follow through on projects.
• Strong critical thinking, questioning, and problem-solving skills.
• Able to work well under pressure and in an environment full of deadlines, providing accurate output.
• Effective verbal and written communications skills.  Ability to communicate at all levels of organization and with a variety of different customers.
• Flexibility and positive mindset – having a Yes, I Can! approach is key

Other Requirements:

• Must have a valid driver’s license and acceptable Motor Vehicle Record. Being patient and courteous driving as you can expect to spend approximately 30% of the day in the car travelling between accounts.
• Overtime, occasional weekends and on-call coverage as required. Being available to support your team while they are in the field afterhours.
• Must have the flexibility to participate in the On-Call Roster to respond to customer emergency service requests on weeknights, weekends, and holidays as needed.
• Lift, lower and carry objects up to 50 lbs.
• Push and pull objects up to 50 lbs.
• Climb a vertical ladder.  Ability to go up and down.
• Climb up and down stairs.
• Stand, sit, and/or walk for long periods of time, twist, bend at the knees, stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment.  Surface:  concrete, asphalt (uneven surfaces).

Benefits:

• Vehicle allowance or km reimbursement, or supplied vehicle Company phone with unlimited use
• On job training provided & annual allowance for external training
• Group health, life/disability insurance, and dental benefits after probation
• Free cleaning products for personal use after probation
• Opportunities for professional growth, training, and development
• Team bonding events, ping-pong tournaments, socials, and milestone celebrations!

Apply by email with a cover letter explaining why you are the best candidate to hr@bbspro.ca